Knowledge Utilization Solutions - メーカー・企業と製品の一覧

Full disclosure of 'Knowledge Utilization Techniques' to accelerate remote shifts in call centers.

Proposal for solutions to the challenges of "management" and "quality control."

In the transition to telework for call centers, challenges related to management, such as education and training, motivation management, as well as quality management issues stemming from shift work and escalation responses, often become barriers that make it difficult to implement such changes. At our company, we focus on these "management challenges" and "quality management challenges" and propose solutions from the perspective of knowledge utilization. *For more details, please refer to the PDF document or feel free to contact us.*

企業：アクセラテクノロジ
価格：Other

Technical Seminar

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[Presentation of Case Studies] Learn from Failure Cases! Introducing Practical Examples of Utilizing Past Troubles

Suggestions for creating and using past trauma to prevent future incidents! Case studies are available! <Live streaming seminar available>

To prevent recurrence, the accumulation of past trouble information is already being addressed in many workplaces. Identifying the root causes of troubles that have occurred and establishing optimal recurrence prevention measures can be said to be an essential method for improving productivity. However, due to the increasing busyness of operations and the sophistication of tasks, we have heard from many companies about issues such as: "Even though we have accumulated past troubles, we can't find the time to analyze them, and they are not leading to recurrence prevention," and "We have established recurrence prevention measures, but they are not shared or used in a timely manner." As solutions to these challenges, we propose the following: - Streamlining analysis through a knowledge board - Managing, sharing, and utilizing recurrence prevention measures through a knowledge base ★Presenting a collection of successful case studies on "Knowledge Utilization"★ We are currently offering a collection of successful case studies using the cloud-based knowledge sharing and utilization service "BizAntenna," which gathers and utilizes manuals, specifications, reports, and past trouble collections.

企業：アクセラテクノロジ
価格：Other

Technical Seminar

ブックマークに追加いたしました

ブックマーク一覧

ブックマークを削除いたしました

ブックマーク一覧

これ以上ブックマークできません

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無料会員登録

Knowledge Utilization Solutions - メーカー・企業と製品の一覧

Knowledge Utilization Solutionsの製品一覧

Full disclosure of 'Knowledge Utilization Techniques' to accelerate remote shifts in call centers.

[Presentation of Case Studies] Learn from Failure Cases! Introducing Practical Examples of Utilizing Past Troubles